OnLine Pulse Summer 2007-8 banner

These are stunning revenue hikes! A 56% revenue increase in one year on Hostelworld for USA Hostels, Hollywood, largely due to Charts Portal making all their beds available! And a 25% year on year rate increase for Eight Hotels, Pensione and Cosmopolitan Brands due to Charts Yield Profiles allowing them to instantly apply demand-optimised rates across multiple third party websites.

Recent News

Golden Backpack Awards 2007

This gala event launch, run in association with TNT Magazine on 7 November, rewarded those who strive to make backpacking around Australia and New Zealand a wonderful experience. Congratulations to awardees! Accolades to Charts PMS users – Legend Has It Westend, Palace Backpackers, and Adelaide Central YHA!

Read on to learn more.

A big welcome to new clients

It’s great to have these new Charts users on board – Clink Hostel, London, UK; McLaren Hotel, North Shore Hotel and Pacrim Apartments – North Sydney; 790 on George Backpackers – Sydney; Strattons Hotel – Sydney; and York Cove Resort, Launceston, Tasmania.

Clink Hostel
London, UK

Clink Hostel, London

Business Optimiser

Charts Portal (Again :- )

Your competitors will wince, and you’ll thrive. You know now that many bookings these days are made via third party booking websites. Perhaps you already list with them, and maybe the hassle of managing them is major! With Charts Portal the lines on your brow smooth over. Reservations from all portals are automatically brought down into the Charts PMS, and live availability updates from the Charts PMS go directly into all websites. And note well – full availability is bookable on all websites.

Read on to learn more.

Products and features

How Charts Yield Profiles optimise rates for Eight Hotels, Pensione and Cosmopolitan brands!

It can be so tricky and time consuming to manage your rates up and down to maximise revenue, that often-times you’re reluctant to do it! Particularly so, with the added challenge of managing rates on third party websites.

Not hard, however, if you have the Charts Yield Management module. Rodney Taylor, Chief Operating Officer – Eight Hotels, Pensione and Cosmopolitan Brands, explains how this has worked for them. Once they’ve set up various adjustable yield profiles, they can adjust single or multiple rate codes for a date, and have them applied within minutes to a number of booking websites. And because this is easy, they can instantly react to demand changes, and increase revenue!

Read on to learn more.

A 56% revenue increase in one year – how?

USA Hostels, Hollywood, has made a 56% increase in their number of bed night reservations from Hostelworld from one year to the next. And, says Erin Callaghan, General Manager of USA Hostels Inc, ‘Charts Portal making all of our beds available (including the day-of) to potential guests definitely was a very significant (if not the most significant) factor’.

Read on to learn more.

Hostels on Facebook – friends use it to plan and book!

Hostels would be well-advised to contact us, and to start managing their micro-website on 'Hostels on Facebook', for which OnLine Systems has been the technology partner. Advantages include: access to more than 57 million Facebook users; instantly confirmed travel bookings that tap into advice and travel plans of groups of friends; no booking fee; full privacy for users; and full control of your hostel's micro-site content and media.

Log onto facebook and sign up for the application called Hostels – you'll love it!

Read on to learn more.

Tips and Tricks

Take advantage of the Charts Email Interface

If you’d like to add the optional extra of the Charts Email Interface to your Charts PMS, please let us know! This makes it easy to send emails to guests on your Charts customer list – emails such as confirmation, post-stay or promotional. And easy to set up automatic sending of financial reports to business managers!

Read on to learn more.

Support Issues

Add a new printer for Charts

If you change your Charts printer on your PC or network, Charts has to recognise that printer.

Read on to learn more.

Happy successes for 2008!

OnLine Systems has had a busy year. The surge in use of travel websites for bookings has had us developing many new Charts Portal interfaces. Please see our website for the latest list of Charts Portal interfaces available.

If you're after further advice on our products and services, please contact Andrew Guzowski on Ph: (61) 2 9906 3900 or From all of us at OnLine Systems, may 2008 see your business gain momentum – we hope we can help put wind in the sails! We look forward to talking with you again in the new year!