About OnLine Systems

Front Office Staff

OnLine Systems is an Australian owned company, established in Sydney in 1986, and dedicated to providing the hospitality industry with a variety of computer based programs to manage the Front Office area.

Over 25 years OnLine Systems has developed firstly the Innkeeper program, and then in 1998, Charts Property Management Software (PMS), and its powerful suite of interfaces.

The flexibility of the Charts software system allows it to cater for many types of establishment – small motels, backpacker hostels and chains of sophisticated 5 star hotels.

Property Management Systems for hotels, motels, hostels

We pride ourselves on developing professional hospitality systems at very affordable prices for hotels, motels, hostels and guesthouses. Our technological expertise allows us to develop systems that are as advanced as any in the world. We now have distributor offices in Europe, South East Asia and South Africa, and also provide systems and support services in USA, Canada, UK and Australasia.

Charts software support for front office staff

Our strong customer service allows us to provide our clients in all corners of the globe with support assistance 7 days a week, 24 hours a day. All OnLine staff have extensive experience in hotel operations and are fully aware of the concerns that face front office staff on a day to day basis. This insight allows our staff to communicate in a way that is customer, not computer, focused.